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<h1>Overdue Notice/Status Triggers</h1>

<p>In order to send the overdue notices that you defined using the Notices tool, you need to first set the triggers to have these messages.</p>

<p style="color: #990000;">Important: In order to have overdue notices sent to your patrons, you need to set that patron category to require overdue notices.</p>

<p>The Overdue Notice/Status Triggers tool gives the librarian the power to send up to three notices to each patron type notifying them of overdue items</p>

<ul>
	<li>Delay is the number of days after an issue is due before an action is triggered.
<ul>
	<li style="color: #990000;">Important: If you want Koha to trigger an action (send a letter or restrict member), a delay value is required.</li>
</ul>
</li>
	<li>To send additional notices, click on the tabs for 'Second' and 'Third' notice</li>
	<li>If you would like to prevent a patron from checking items out because of their overdue items, check the 'Restrict' box, this will put a notice on the patron's record at checkout informing the librarian that the patron cannot check out due to overdue items.</li>
	<li>See a Sample Overdue Notice</li>
</ul>

<h3>Sample Overdue Notice</h3>

<p>Nicole Engard
<br>410 Library Rd.
<br>Philadelphia, PA 19107</p>

<p>Dear Nicole Engard (23529000035726),</p>

<p>According to our records, at the time of this notice, you have items that are overdue. Please return or renew them as soon as possible to avoid increasing late fines.</p>

<p>If you have registered a password with the library, you may use it with your library card number to renew online.</p>

<p>If you believe you have returned the items below please call at and library staff will be happy to help resolve the issue.</p>

<p>The following item(s) are currently overdue:</p>

<p>07/08/2008 Creating drug-free schools and communities : 502326000054 Fox, C. Lynn.</p>

<p>06/27/2008 Eating fractions / 502326000022 McMillan, Bruce.</p>

<p>Sincerely, Library Staff</p>

<p><strong>See the full documentation for the Overdue Notice/Status Triggers in the <a href="http://manual.koha-community.org/3.8/en/noticetriggers.html">manual</a> (online).</strong></p>

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