37 lines
No EOL
1.7 KiB
Cheetah
37 lines
No EOL
1.7 KiB
Cheetah
<!-- TMPL_INCLUDE NAME="help-top.inc" -->
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<h1>Holds</h1>
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<ul>
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<li>Enter the barcode or partial name for the patron you'd like to hold the book for.</li>
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<li>You will be brought to a page where you can alter (if necessary) and/or confirm the hold
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<ul>
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<li>
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<span style="background-color: #ffe599">
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TIP: Note that in this case an error message appears notifying the circulation librarians that the patron might want to pick the book up at his/her home branch.</span></li>
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<li>From here you can pick to either hold the next available item or a particular item
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<ul>
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<li>Item level holds are available by checking the box next to a particular item</li>
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<li>An item is available for an item level hold if<br/>
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<ul>
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<li>it is not lost AND,</li>
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<li>it is not marked not for loan AND,</li>
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<li>it is not withdrawn AND,</li>
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<li>it is not damaged (unless the AllowHoldsOnDamagedItems system preference is ON), AND</li>
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<li>it is not on loan (unless the AllowOnShelfHolds system preference is ON)</li>
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</ul></li>
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<li>
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<span style="background-color: #ffe599">
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TIP: If independent branches is on and the canreservefromotherbranches system preference is OFF, a staff operator is prevented from placing an item-level hold request on an item from a different branch</span></li>
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</ul></li>
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<li>To confirm the hold, click 'Place Hold'</li>
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</ul></li>
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</ul>
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<h3>Reordering holds</h3>
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<ul>
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<li>Hold priority can be altered by viewing the holds for the title</li>
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<li>To view holds on a title, click the 'Holds' tab on the left</li>
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<li>By changing the priority number a patron can be moved up or down on the list of holds</li>
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</ul><!-- TMPL_INCLUDE NAME="help-bottom.inc" --> |