35 lines
No EOL
1.7 KiB
Cheetah
35 lines
No EOL
1.7 KiB
Cheetah
<!-- TMPL_INCLUDE NAME="help-top.inc" -->
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<h1>Patron Fines</h1>
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Patron fines are calculated based on your system preferences.<br/>
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<ul>
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<li>
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<em>Get there: </em></span>More > Administration > Patrons and Circulation > Circulation and fines rules</li>
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</ul>
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<h3>Viewing Patron Accounts</h3>
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<ul>
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<li>Click on the 'Fines' tab under the patron information on the left</li>
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<li>You will see the patron's account information</li>
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<li>In addition to overdue fines, replacement costs for lost items, account management fees and other library specific fees will show on the account
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<ul>
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<li>
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<span style="background-color: #ffe599">
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TIP: Marking an item Lost via the edit item page will automatically put a fine on the patron's record for the replacement cost of the item</span></li>
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</ul></li>
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<li>To pay fines, click the 'Pay fines' tab</li>
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<li>Each charge gives you a menu which lets you decide whether to mark items paid or not</li>
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<li>By choosing 'Paid' the system assumes that a full payment is being made</li>
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<li>Payments will appear on the Account tab</li>
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<li>You can also create manual invoices/charges or apply manual credits to patron's accounts
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<ul>
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<li>
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<span style="background-color: #ffe599">
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TIP: If you create a manual credit, be aware that it won't be applied to any particular lost or late item</span></li>
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</ul></li>
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<li>To create a manual invoice, click the 'Create manual invoice' tab</li>
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<li>Enter in the information related to the charge you're adding</li>
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<li>The new charge will appear on the 'Account' tab</li>
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<li>Manual invoices can be paid the same way as automatic fines, by clicking on 'Pay fines'</li>
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</ul>
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</div> <!-- TMPL_INCLUDE NAME="help-bottom.inc" --> |