a23c452b33
Only tab removing Signed-off-by: Jonathan Druart <jonathan.druart@biblibre.com> Signed-off-by: Galen Charlton <gmc@esilibrary.com>
298 lines
12 KiB
Text
298 lines
12 KiB
Text
[% INCLUDE 'help-top.inc' %]
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<h1>Notices & slips</h1>
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<p>All notices and circulation receipts (or slips) generated by Koha can be customized using the Notices & Slips Tool. The system comes with several predefined templates that will appear when you first visit this tool.</p>
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<p>Each notice can be edited, but only a few can be deleted, this is to prevent system errors should a message try to send without a template. Each notice and slip can be edited on a per library basis, by default you will see the notices for all libraries.</p>
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<p>If you have a style you'd like applied to all slips you can point the SlipCSS preference to a stylesheet. The same is true for notices, using the NoticeCSS preference to define a stylesheet.</p>
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<h3>Adding Notices & Slips</h3>
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<p>To add a new notice or slip</p>
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<ul>
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<li>Click 'New Notice'</li>
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<li>Choose which library this notice or slip is for</li>
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<li>Choose the module this notice is related to</li>
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<li>The Code is limited to 20 characters
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<ul>
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<li style="color: #990000;">Important: When working with the overdue notices you want each notice at each branch to have a unique code. Think about using the branch code in front of the notice code for each branch.</li>
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</ul>
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</li>
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<li>Use the name field to expand on your Code
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<ul>
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<li style="background-color: #ffe599;">Tip: With overdue notices, be sure to put your branch name in the description as well so that it will be visible when setting up your triggers.</li>
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</ul>
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</li>
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<li>Next you can customize the notice for every possible delivery method
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<ul>
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<li>Every notice should have an Email template set for it</li>
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<li>Next, you can set up a Feed template</li>
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<li>If you're using the TalkingTechItivaPhoneNotification service you can set up a Phone notification</li>
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<li>If you plan on printing this notice you can set the Print template next</li>
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<li>If you have enabled SMS notices with the SMSSendDriver preference you can set the text for your SMS notices next</li>
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</ul>
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</li>
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<li>Each notice offers you the same options
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<ul>
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<li>If you plan on writing the notice or slip in HTML check the 'HTML Message' box, otherwise the content will be generated as plain text</li>
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<li>Message Subject is what will appear in the subject line of the email</li>
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<li>In the message body feel free to type whatever message you feel is best, use the fields on the left hand side to enter individualized data from the from database.
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<ul>
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<li><span style="color: #990000;">Important: Overdue notices can use <<items.content>> tags by themselves, or use <item></item> to span all of the tags.</span>
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<ul>
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<li>On overdue notices make sure to use <<items.content>> tags to print out the data related to all items that are overdue.</li>
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</ul>
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<ul>
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<li>The other option, only for overdue notices, is to use the <item></item> tags to span the line so that it will print out multiple lines. One example for the <item></item> tag option is:<item>"<<biblio.title>>" by
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<<biblio.author>>, <<items.itemcallnumber>>,
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Barcode: <<items.barcode>> , Checkout date:
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<<issues.issuedate>>, Due date:
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<<issues.date_due>> Fine: <<items.fine>> Due date:
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<<issues.date_due>> </item></li>
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</ul>
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</li>
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<li style="color: #990000;">Important: Only the overdue notices take advantage of the <item></item> tags, all other notices referencing items need to use <<items.content>></li>
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<li style="background-color: #ffe599;">Tip: To add today's date you can use the <<today>> syntax</li>
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</ul>
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</li>
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</ul>
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</li>
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</ul>
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<h5>Overdue Notice Markup</h5>
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<p>When creating your overdue notices there are two tags in addition to the various database fields that you can use in your notices.</p>
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<p style="color: #990000;">Important: These new tags only work on the overdue notices, not other circulation related notices at this time.</p>
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<p>These tags are <item> and </item> which should enclose all fields from the biblio, biblioitems, and items tables.</p>
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<p>An example of using these tags in a notice template might be like:</p>
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<p>The following item(s) is/are currently overdue:</p>
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<p> <item>"<<biblio.title>>" by <<biblio.author>>, <<items.itemcallnumber>>, Barcode: <<items.barcode>> Fine: <<items.fine>></item></p>
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<p>Which, assuming two items were overdue, would result in a notice like:</p>
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<p>The following item(s) is/are currently overdue:</p>
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<p> "A Short History of Western Civilization" by Harrison, John B, 909.09821 H2451, Barcode: 08030003 Fine: 3.50<br />
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"History of Western Civilization" by Hayes, Carlton Joseph Huntley, 909.09821 H3261 v.1, Barcode: 08030004 Fine: 3.50</p>
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<h4>Existing Notices & Slips</h4>
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<p>Among the default notices are notices for several common actions within Koha. All of these notices can be customized by altering their text via the Notices & Slips tool and their style using the NoticeCSS preference to define a stylesheet. Here are some of what those notices do</p>
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<ul>
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<li>ACCTDETAILS
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<ul>
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<li>Sent to patrons when their account is set up if the AutoEmailOPACUser preference is set to 'Send'</li>
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</ul>
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</li>
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<li>ACQCLAIM (Acquisition Claim)
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<ul>
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<li>Used in the claim acquisition module</li>
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<li><em>Get there:</em> More > Acquisitions > Late issues</li>
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</ul>
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</li>
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<li>CHECKIN
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<ul>
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<li>This notice is sent as the 'Check in' notice for all items that are checked in</li>
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<li>This notice is used if two criteria are met:
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<ol>
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<li>The EnhancedMessagingPreferences is set to 'Allow'</li>
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<li>The patron has requested to receive this notice
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<ul>
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<li><em>Get there: </em>OPAC > Login > my messaging</li>
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<li><em>Get there: </em>Staff Client > Patron Record > Notices</li>
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</ul>
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</li>
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</ol>
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</li>
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</ul>
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</li>
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<li>CHECKOUT
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<ul>
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<li>This notice is sent as the 'Check out' notice for all items that are checked out</li>
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<li>This notice is used if two criteria are met:
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<ol>
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<li>The EnhancedMessagingPreferences is set to 'Allow'</li>
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<li>The patron has requested to receive this notice
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<ul>
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<li><em>Get there: </em>OPAC > Login > my messaging</li>
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<li><em>Get there: </em>Staff Client > Patron Record > Notices</li>
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</ul>
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</li>
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</ol>
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</li>
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</ul>
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</li>
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<li>DUE
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<ul>
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<li>This notice is sent as the 'Item due' for an item is due</li>
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<li>This notice is used if two criteria are met:
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<ol>
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<li>The EnhancedMessagingPreferences is set to 'Allow'</li>
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<li>The patron has requested to receive this notice
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<ul>
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<li><em>Get there: </em>OPAC > Login > my messaging</li>
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<li><em>Get there: </em>Staff Client > Patron Record > Notices</li>
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</ul>
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</li>
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</ol>
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</li>
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</ul>
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</li>
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<li>DUEDGST
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<ul>
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<li>This notice is sent as the 'Item due' for all items that are due</li>
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<li>This notice is used if two criteria are met:
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<ol>
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<li>The EnhancedMessagingPreferences is set to 'Allow'</li>
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<li>The patron has requested to receive this notice as a digest
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<ul>
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<li><em>Get there: </em>OPAC > Login > my messaging</li>
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<li><em>Get there: </em>Staff Client > Patron Record > Notices</li>
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</ul>
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</li>
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</ol>
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</li>
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</ul>
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</li>
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<li>HOLD (Hold Available for Pickup)
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<ul>
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<li>This notice is used if two criteria are met:
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<ol>
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<li>The EnhancedMessagingPreferences is set to 'Allow'</li>
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<li>The patron has requested to receive this notice
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<ul>
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<li><em>Get there: </em>OPAC > Login > my messaging</li>
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<li><em>Get there: </em>Staff Client > Patron Record > Notices</li>
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</ul>
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</li>
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</ol>
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</li>
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<li>When this notice references the branches table it is referring to the pickup branch information.</li>
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</ul>
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</li>
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<li>HOLDPLACED (a notice to the library staff that a hold has been placed)
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<ul>
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<li>This notice requires the emailLibrarianWhenHoldIsPlaced system preference to be set to 'Enable'</li>
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<li>When this notice references the branches table it is referring to the pickup branch information.</li>
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</ul>
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</li>
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<li>ODUE (Overdue Notice)
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<ul>
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<li>This notice is used to send Overdue Notices to Patrons</li>
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<li>Requires that you set Overdue Notice/Status Triggers</li>
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</ul>
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</li>
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<li>PREDUE
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<ul>
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<li>This notice is sent as the 'Advanced notice' for an item is due</li>
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<li>This notice is used if two criteria are met:
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<ol>
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<li>The EnhancedMessagingPreferences is set to 'Allow'</li>
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<li>The patron has requested to receive this notice
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<ul>
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<li><em>Get there: </em>OPAC > Login > my messaging</li>
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<li><em>Get there: </em>Staff Client > Patron Record > Notices</li>
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</ul>
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</li>
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</ol>
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</li>
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</ul>
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</li>
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<li>PREDUEDGST
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<ul>
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<li>This notice is sent as the 'Advanced notice' for all items that are due</li>
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<li>This notice is used if two criteria are met:
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<ol>
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<li>The EnhancedMessagingPreferences is set to 'Allow'</li>
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<li>The patron has requested to receive this notice as a digest
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<ul>
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<li><em>Get there: </em>OPAC > Login > my messaging</li>
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<li><em>Get there: </em>Staff Client > Patron Record > Notices</li>
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</ul>
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</li>
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</ol>
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</li>
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</ul>
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</li>
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<li>RENEWAL
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<ul>
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<li>This notice is sent as the 'Check out' notice for all items that are renewed</li>
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<li>This notice is used if three criteria are met:
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<ol>
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<li>The EnhancedMessagingPreferences is set to 'Allow'</li>
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<li>The RenewalSendNotice preference is set to 'Send'</li>
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<li>The patron has requested to receive the checkout notice
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<ul>
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<li><em>Get there: </em>OPAC > Login > my messaging</li>
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<li><em>Get there: </em>Staff Client > Patron Record > Notices</li>
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</ul>
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</li>
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</ol>
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</li>
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</ul>
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</li>
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<li>RLIST (Routing List)
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<ul>
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<li>Used in the serials module to notify patrons/staff of new issues of a serial
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<ul>
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<li><em>Get there:</em> More > Serials > New Subscription</li>
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</ul>
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</li>
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<li>You have the option to select the 'Routing List' notice when creating a new subscription (Choose from the 'Patron notification' drop down).</li>
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<li style="background-color: #ffe599;">Tip: Notice also that if you'd like to notify patrons of new serial issues, you can click on 'define a notice' which will take you to the 'Notices' tool</li>
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</ul>
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</li>
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<li>SHARE_ACCEPT
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<ul>
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<li>Used to notify a patron when another patron has accepted their shared list.</li>
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<li>Requires that you set OpacAllowSharingPrivateLists to 'Allow'</li>
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</ul>
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</li>
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<li>SHARE_INVITE
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<ul>
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<li>Used to notify a patron that another patron would like to share a list with them.</li>
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<li>Requires that you set OpacAllowSharingPrivateLists to 'Allow'</li>
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</ul>
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</li>
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</ul>
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<p>There are also a set of predefined slips (or receipts) listed on this page. All of these slips can be customized by altering their text via the Notices & Slips tool and their style using the SlipCSS preference to define a stylesheet. Here is what those slips are used for:</p>
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<ul>
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<li>ISSUEQSLIP
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<ul>
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<li>Used to print the quick slip in circulation</li>
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<li>The quick slip only includes items that were checked out today</li>
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</ul>
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</li>
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<li>ISSUESLIP
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<ul>
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<li>Used to print a full slip in circulation</li>
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<li>The slip or receipt will show items checked out today as well as items that are still checked out</li>
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</ul>
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</li>
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<li>RESERVESLIP
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<ul>
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<li>Used to print a holds slip</li>
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<li>The holds slip is generated when a hold is confirmed</li>
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</ul>
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</li>
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<li>TRANSFERSLIP
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<ul>
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<li>Used to print a transfer slip</li>
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<li>The transfer slip is printed when you confirm a transfer from one branch to another in your system</li>
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</ul>
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</li>
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</ul>
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<p><strong>See the full documentation for Notices in the <a href="http://manual.koha-community.org/[% helpVersion %]/en/notices.html">manual</a> (online).</strong></p>
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[% INCLUDE 'help-bottom.inc' %]
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