From 13fd914b086d32c69c190a6fa0279fc2b2054780 Mon Sep 17 00:00:00 2001 From: "Nicole C. Engard" Date: Tue, 28 Jun 2011 15:24:45 -0400 Subject: [PATCH] bug 6538 update letter.pl help file Signed-off-by: Nicole C. Engard Signed-off-by: Chris Cormack --- .../prog/en/modules/help/tools/letter.tt | 131 +++++++++++++----- 1 file changed, 100 insertions(+), 31 deletions(-) diff --git a/koha-tmpl/intranet-tmpl/prog/en/modules/help/tools/letter.tt b/koha-tmpl/intranet-tmpl/prog/en/modules/help/tools/letter.tt index 693c8e0df6..85f731baab 100644 --- a/koha-tmpl/intranet-tmpl/prog/en/modules/help/tools/letter.tt +++ b/koha-tmpl/intranet-tmpl/prog/en/modules/help/tools/letter.tt @@ -1,35 +1,104 @@ [% INCLUDE 'help-top.inc' %]

Notices

+All notices sent by Koha can be customized using the Notices Tool. The system comes with several predefined templates that will appear when you first visit the Notices Tool -

Notices are messages sent to patrons, vendors and staff to notify them at key times.

-

Add a new notice

-
    -
  • Click 'New Notice'
    • -
  • Choose a 'Koha Module' to associate your notice with from the dropdown box
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  • Enter a 'Code' abbreviation for your new notice (for example: 'ODUE' for Overdue Notice)
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  • Enter a 'Name' for your new notice (for example 'Overdue Notice')
    • -
  • Enter a 'Message Subject' (for example 'Item Overdue')
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  • Design your 'Message Body'
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    -
  • -
      -
    • Choose a field from the scroll down menu on the left side -
        -
      • - -TIP: For help with what each field is, see the Notices: Database Fields section of this manual
        • -
      • -
    • Click the '>>' button to insert that field into your text message where you'd like it to appear in the notice.
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    • Continue adding 'field's and clicking '>>' to insert them into the notice until your message is completed.
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    • Then, click 'Submit'
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    • -
  • - -IMPORTANT: Currently, Koha can not reference multiple biblios in a single notice (in other words--in the example below-- there is not just ONE email sent that describes ALL currently overdue items, but an email sent for EACH overdue item)
    • -

- How do I schedule overdue notices?

To schedule overdue notices, you must use Koha's 'Notice/Status Trigger' tool.
-
    -
  • Get there: More > Tools > Overdue notice/status triggers
    • -
[% INCLUDE 'help-bottom.inc' %] \ No newline at end of file +Each notice can be edited, but only a few can be deleted, this is to prevent system errors should a message try to send without a template. +

Adding Notices

+
    +
  • To add a new notice +
      +
    • Click 'New Notice'
      • +
    • Choose the module this notice is related to
      • +
    • The Code is limited to 20 characters
      • +
    • Use the name field to expand on your Code
      • +
    • Message Subject is what will appear in the subject line of the email
      • +
    • In the message body feel free to type whatever message you feel is best, use the fields on the left hand side to enter individualized data from the from database. +
        +
      • Important: On overdue notices make sure to use <<items.content>> to print out the data related to all items that are overdue. The other option is to use the <item></item> tags to span the line so that it will print out multiple lines
        • +
      • Important: Only the overdue notices take advantage of the <item></item> tags, all other notices referencing items need to use <<items.content>>
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      +
      • +
    +
    • +
+

Notice Markup

+When creating your overdue notices there are two tags in addition to the various database fields that you can use in your notices. +

Important: These new tags only work on the overdue notices, not other circulation related notices at this time.

+ +
    +
  • <item></item> which should enclose all fields from the biblio, biblioitems, and items tables.
    • +
  • <fine></fine> which should be enclosed by the item tag and should enclose a currency identifier per ISO 4217. If this tag is present with a proper identifier, the fine for that item will be displayed in the proper currency format. +
      +
    • Note: ISO 4217 changes from time to time therefore all currencies may not be supported. If you find one that is not supported, please file a bug with the Locale::Currency::Format author Tan D Nguyen <tnguyen at cpan doe org>.
      • +
    +
    • +
+An example of using these two tags in a notice template might be like: +
The following item(s) is/are currently overdue:
+
+   <item>"<<biblio.title>>" by <<biblio.author>>, <<items.itemcallnumber>>, Barcode: <<items.barcode>> Fine: <fine>GBP</fine></item>
+Which, assuming two items were overdue, would result in a notice like: +
The following item(s) is/are currently overdue:
+
+   "A Short History of Western Civilization" by Harrison, John B, 909.09821 H2451, Barcode: 08030003 Fine: £3.50
+   "History of Western Civilization" by Hayes, Carlton Joseph Huntley, 909.09821 H3261 v.1, Barcode: 08030004 Fine: £3.50
+

Existing Notices

+Among the default notices are notices for several common actions within Koha, here are some of what those notices do +
    +
  • ACCTDETAILS +
      +
    • Sent to patrons when their account is set up if the AutoEmailOPACUser preference is set to 'Send'
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    +
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  • ACQCLAIM (Acquisition Claim) +
      +
    • Used in the claim acquisition module
      • +
    • Get there: More > Acquisitions > Late issues
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    +
    • +
  • HOLD (Hold Available for Pickup) +
      +
    • This notice is used if two criteria are met: +
        +
      • The EnhancedMessagingPreferences is set to 'Allow'
        • +
      • The patron has requested to receive this notice +
          +
        • Get there: OPAC > Login > my messaging
          • +
        • Get there: Staff Client > Patron Record > Messaging
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        +
        • +
      +
      • +
    +
    • +
  • HOLDPLACED (a notice to the library staff that a hold has been placed) +
      +
    • This notice requires the emailLibrarianWhenHoldIsPlaced system preference to be set to 'Enable'
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    +
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  • HOLD_PRINT (Printed notice when hold available for pickup) +
      +
    • This notice is used for hold confirmation notices that are sent out in print format. This will not effect what the email notice looks like.
      • +
    +
    • +
  • ODUE (Overdue Notice) +
      +
    • This notice is used to send Overdue Notices to Patrons
      • +
    • See a Sample Overdue Notice
      • +
    • Requires that you set Overdue Notice/Status Triggers
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    +
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  • RLIST (Routing List) +
      +
    • Used in the serials module to notify patrons/staff of new issues of a serial +
        +
      • Get there: More > Serials > New Subscription
        • +
      +
      • +
    • You have the option to select the 'Routing List' notice when creating a new subscription (Choose from the 'Patron notification' drop down).
      • +
    • Tip: Notice also that if you'd like to notify patrons of new serial issues, you can click on 'define a notice' which will take you to the 'Notices' tool
      • +
    +
    • +
+[% INCLUDE 'help-bottom.inc' %] \ No newline at end of file -- 2.39.5