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3 <h1>Placing an Order Help</h1>
5 <h2>What is a Basket and Order?</h2>
6 <p>A Basket is used to group a set of order lines. An order is placed for an individual item.</p>
7 <p>An Order can have multiple copies/units placed against it. A Basket can have multiple Orders.</p>
9 <h2>How do I add Items to an Order?</h2>
11 <li><strong>From an existing record -</strong> Use the search to locate the bibliographic record of the item that you wish to order more copies of.</li>
12 <li><strong>From A Suggestion - </strong>view suggestions placed by Patrons and add to the item to the basket.</li>
13 <li><strong>From a new (empty) record - </strong>If you know that the item is not in the library already, then create a new record from scratch.</li>
16 <h3>TIP: Always check your Catalog first </h3>
17 <p>It is highly advisable that you get in the habit of checking the catalog first before placing an order for a new item. This saves unnecessary duplicate bibliographic records in your database and any need to merge/deduplicate records.</p>
19 <h2>Do I have to "Close" a Basket?</h2>
20 <p>No, this is not necessary, you will still be able to mark items received without closing a basket. Closing a basket is good practice for keeping track of late orders which is discussed in this manual.</p><!-- TMPL_INCLUDE NAME="help-bottom.inc" -->