1 [% INCLUDE 'help-top.inc' %]
4 Patron fines are calculated based on your system preferences.<br/>
7 <em>Get there: </em></span>More > Administration > Patrons and Circulation > Circulation and fines rules</li>
9 <h3>Viewing Patron Accounts</h3>
12 <li>Click on the 'Fines' tab under the patron information on the left</li>
13 <li>You will see the patron's account information</li>
14 <li>In addition to overdue fines, replacement costs for lost items, account management fees and other library specific fees will show on the account
17 <span style="background-color: #ffe599">
18 TIP: Marking an item Lost via the edit item page will automatically put a fine on the patron's record for the replacement cost of the item</span></li>
20 <li>To pay fines, click the 'Pay fines' tab</li>
21 <li>Each charge gives you a menu which lets you decide whether to mark items paid or not</li>
22 <li>By choosing 'Paid' the system assumes that a full payment is being made</li>
23 <li>Payments will appear on the Account tab</li>
24 <li>You can also create manual invoices/charges or apply manual credits to patron's accounts
27 <span style="background-color: #ffe599">
28 TIP: If you create a manual credit, be aware that it won't be applied to any particular lost or late item</span></li>
30 <li>To create a manual invoice, click the 'Create manual invoice' tab</li>
31 <li>Enter in the information related to the charge you're adding</li>
32 <li>The new charge will appear on the 'Account' tab</li>
33 <li>Manual invoices can be paid the same way as automatic fines, by clicking on 'Pay fines'</li>
35 </div> [% INCLUDE 'help-bottom.inc' %]