3 # Copyright 2008 Liblime
4 # Copyright 2010 BibLibre
6 # This file is part of Koha.
8 # Koha is free software; you can redistribute it and/or modify it
9 # under the terms of the GNU General Public License as published by
10 # the Free Software Foundation; either version 3 of the License, or
11 # (at your option) any later version.
13 # Koha is distributed in the hope that it will be useful, but
14 # WITHOUT ANY WARRANTY; without even the implied warranty of
15 # MERCHANTABILITY or FITNESS FOR A PARTICULAR PURPOSE. See the
16 # GNU General Public License for more details.
18 # You should have received a copy of the GNU General Public License
19 # along with Koha; if not, see <http://www.gnu.org/licenses>.
23 use Getopt::Long qw( GetOptions );
24 use Pod::Usage qw( pod2usage );
27 use DateTime::Duration;
29 use Koha::Script -cron;
32 use C4::Overdues qw( GetOverdueMessageTransportTypes parse_overdues_letter );
33 use C4::Log qw( cronlogaction );
34 use Koha::Patron::Debarments qw( AddUniqueDebarment );
35 use Koha::DateUtils qw( dt_from_string output_pref );
38 use Koha::Acquisition::Currencies;
43 overdue_notices.pl - prepare messages to be sent to patrons for overdue items
48 [ -n ][ --library <branchcode> ][ --library <branchcode> ... ]
49 [ --max <number of days> ][ --csv [<filename>] ][ --itemscontent <field list> ]
50 [ --email <email_type> ... ]
53 --help Brief help message.
54 --man Full documentation.
55 --verbose | -v Verbose mode.
56 --nomail | -n No email will be sent.
57 --max <days> Maximum days overdue to deal with.
58 --library <branchcode> Only deal with overdues from this library.
59 (repeatable : several libraries can be given)
60 --csv <filename> Populate CSV file.
61 --html <directory> Output html to a file in the given directory.
62 --text <directory> Output plain text to a file in the given directory.
63 --itemscontent <list of fields> Item information in templates.
64 --borcat <categorycode> Category code that must be included.
65 --borcatout <categorycode> Category code that must be excluded.
66 --triggered | -t Only include triggered overdues.
67 --test Run in test mode. No changes will be made on the DB.
68 --list-all List all overdues.
69 --date <yyyy-mm-dd> Emulate overdues run for this date.
70 --email <email_type> Type of email that will be used.
71 Can be 'email', 'emailpro' or 'B_email'. Repeatable.
72 --frombranch Organize and send overdue notices by home library (item-homebranch) or checkout library (item-issuebranch).
73 This option is only used, if the OverdueNoticeFrom system preference is set to 'command-line option'.
74 Defaults to item-issuebranch.
82 Print a brief help message and exits.
86 Prints the manual page and exits.
88 =item B<-v> | B<--verbose>
90 Verbose. Without this flag set, only fatal errors are reported.
92 =item B<-n> | B<--nomail>
94 Do not send any email. Overdue notices that would have been sent to
95 the patrons or to the admin are printed to standard out. CSV data (if
96 the --csv flag is set) is written to standard out or to any csv
101 Items older than max days are assumed to be handled somewhere else,
102 probably the F<longoverdues.pl> script. They are therefore ignored by
103 this program. No notices are sent for them, and they are not added to
104 any CSV files. Defaults to 90 to match F<longoverdues.pl>.
108 select overdues for one specific library. Use the value in the
109 branches.branchcode table. This option can be repeated in order
110 to select overdues for a group of libraries.
114 Produces CSV data. if -n (no mail) flag is set, then this CSV data is
115 sent to standard out or to a filename if provided. Otherwise, only
116 overdues that could not be emailed are sent in CSV format to the admin.
120 Produces html data. If patron does not have an email address or
121 -n (no mail) flag is set, an HTML file is generated in the specified
122 directory. This can be downloaded or further processed by library staff.
123 The file will be called notices-YYYY-MM-DD.html and placed in the directory
128 Produces plain text data. If patron does not have an email address or
129 -n (no mail) flag is set, a text file is generated in the specified
130 directory. This can be downloaded or further processed by library staff.
131 The file will be called notices-YYYY-MM-DD.txt and placed in the directory
134 =item B<--itemscontent>
136 comma separated list of fields that get substituted into templates in
137 places of the E<lt>E<lt>items.contentE<gt>E<gt> placeholder. This
138 defaults to due date,title,barcode,author
140 Other possible values come from fields in the biblios, items and
145 Repeatable field, that permits to select only some patron categories.
149 Repeatable field, that permits to exclude some patron categories.
151 =item B<-t> | B<--triggered>
153 This option causes a notice to be generated if and only if
154 an item is overdue by the number of days defined in a notice trigger.
156 By default, a notice is sent each time the script runs, which is suitable for
157 less frequent run cron script, but requires syncing notice triggers with
158 the cron schedule to ensure proper behavior.
159 Add the --triggered option for daily cron, at the risk of no notice
160 being generated if the cron fails to run on time.
164 This option makes the script run in test mode.
166 In test mode, the script won't make any changes on the DB. This is useful
167 for debugging configuration.
171 Default items.content lists only those items that fall in the
172 range of the currently processing notice.
173 Choose --list-all to include all overdue items in the list (limited by B<--max> setting).
177 use it in order to send overdues on a specific date and not Now. Format: YYYY-MM-DD.
181 Allows to specify which type of email will be used. Can be email, emailpro or B_email. Repeatable.
183 =item B<--frombranch>
185 Organize overdue notices either by checkout library (item-issuebranch) or item home library (item-homebranch).
186 This option is only used, if the OverdueNoticeFrom system preference is set to use 'command-line option'.
187 Defaults to checkout library (item-issuebranch).
193 This script is designed to alert patrons and administrators of overdue
198 This script pays attention to the overdue notice configuration
199 performed in the "Overdue notice/status triggers" section of the
200 "Tools" area of the staff interface to Koha. There, you can choose
201 which letter templates are sent out after a configurable number of
202 days to patrons of each library. More information about the use of this
203 section of Koha is available in the Koha manual.
205 The templates used to craft the emails are defined in the "Tools:
206 Notices" section of the staff interface to Koha.
208 =head2 Outgoing emails
210 Typically, messages are prepared for each patron with overdue
211 items. Messages for whom there is no email address on file are
212 collected and sent as attachments in a single email to each library
213 administrator, or if that is not set, then to the email address in the
214 C<KohaAdminEmailAddress> system preference.
216 These emails are staged in the outgoing message queue, as are messages
217 produced by other features of Koha. This message queue must be
218 processed regularly by the
219 F<misc/cronjobs/process_message_queue.pl> program.
221 In the event that the C<-n> flag is passed to this program, no emails
222 are sent. Instead, messages are sent on standard output from this
223 program. They may be redirected to a file if desired.
227 Templates can contain variables enclosed in double angle brackets like
228 E<lt>E<lt>thisE<gt>E<gt>. Those variables will be replaced with values
229 specific to the overdue items or relevant patron. Available variables
234 =item E<lt>E<lt>bibE<gt>E<gt>
236 the name of the library
238 =item E<lt>E<lt>items.contentE<gt>E<gt>
240 one line for each item, each line containing a tab separated list of
241 title, author, barcode, issuedate
243 =item E<lt>E<lt>borrowers.*E<gt>E<gt>
245 any field from the borrowers table
247 =item E<lt>E<lt>branches.*E<gt>E<gt>
249 any field from the branches table
255 The C<-csv> command line option lets you specify a file to which
256 overdues data should be output in CSV format.
258 With the C<-n> flag set, data about all overdues is written to the
259 file. Without that flag, only information about overdues that were
260 unable to be sent directly to the patrons will be written. In other
261 words, this CSV file replaces the data that is typically sent to the
262 administrator email address.
264 =head1 USAGE EXAMPLES
266 C<overdue_notices.pl> - In this most basic usage, with no command line
267 arguments, all libraries are processed individually, and notices are
268 prepared for all patrons with overdue items for whom we have email
269 addresses. Messages for those patrons for whom we have no email
270 address are sent in a single attachment to the library administrator's
271 email address, or to the address in the KohaAdminEmailAddress system
274 C<overdue_notices.pl -n --csv /tmp/overdues.csv> - sends no email and
275 populates F</tmp/overdues.csv> with information about all overdue
278 C<overdue_notices.pl --library MAIN max 14> - prepare notices of
279 overdues in the last 2 weeks for the MAIN library.
283 The F<misc/cronjobs/advance_notices.pl> program allows you to send
284 messages to patrons in advance of their items becoming due, or to
285 alert them of items that have just become due.
289 # These variables are set by command line options.
290 # They are initially set to default values.
291 my $dbh = C4::Context->dbh();
298 my $frombranch = 'item-issuebranch';
299 my @branchcodes; # Branch(es) passed as parameter
300 my @emails_to_use; # Emails to use for messaging
301 my @emails; # Emails given in command-line parameters
307 my $itemscontent = join( ',', qw( date_due title barcode author itemnumber ) );
310 my ( $date_input, $today );
315 'v|verbose' => \$verbose,
316 'n|nomail' => \$nomail,
318 'library=s' => \@branchcodes,
319 'csv:s' => \$csvfilename, # this optional argument gets '' if not supplied.
320 'html:s' => \$htmlfilename, # this optional argument gets '' if not supplied.
321 'text:s' => \$text_filename, # this optional argument gets '' if not supplied.
322 'itemscontent=s' => \$itemscontent,
323 'list-all' => \$listall,
324 't|triggered' => \$triggered,
325 'test' => \$test_mode,
326 'date=s' => \$date_input,
327 'borcat=s' => \@myborcat,
328 'borcatout=s' => \@myborcatout,
329 'email=s' => \@emails,
330 'frombranch=s' => \$frombranch,
332 pod2usage(1) if $help;
333 pod2usage( -verbose => 2 ) if $man;
334 cronlogaction() unless $test_mode;
336 if ( defined $csvfilename && $csvfilename =~ /^-/ ) {
337 warn qq(using "$csvfilename" as filename, that seems odd);
340 die "--frombranch takes item-homebranch or item-issuebranch only"
341 unless ( $frombranch eq 'item-issuebranch'
342 || $frombranch eq 'item-homebranch' );
343 $frombranch = C4::Context->preference('OverdueNoticeFrom') ne 'cron' ? C4::Context->preference('OverdueNoticeFrom') : $frombranch;
344 my $owning_library = ( $frombranch eq 'item-homebranch' ) ? 1 : 0;
346 my @overduebranches = C4::Overdues::GetBranchcodesWithOverdueRules(); # Branches with overdue rules
347 my @branches; # Branches passed as parameter with overdue rules
348 my $branchcount = scalar(@overduebranches);
350 my $overduebranch_word = scalar @overduebranches > 1 ? 'branches' : 'branch';
351 my $branchcodes_word = scalar @branchcodes > 1 ? 'branches' : 'branch';
353 my $PrintNoticesMaxLines = C4::Context->preference('PrintNoticesMaxLines');
356 $verbose and warn "Found $branchcount $overduebranch_word with first message enabled: " . join( ', ', map { "'$_'" } @overduebranches ), "\n";
358 die 'No branches with active overduerules';
362 $verbose and warn "$branchcodes_word @branchcodes passed on parameter\n";
364 # Getting libraries which have overdue rules
365 my %seen = map { $_ => 1 } @branchcodes;
366 @branches = grep { $seen{$_} } @overduebranches;
371 my $branch_word = scalar @branches > 1 ? 'branches' : 'branch';
372 $verbose and warn "$branch_word @branches have overdue rules\n";
376 $verbose and warn "No active overduerules for $branchcodes_word '@branchcodes'\n";
377 ( scalar grep { '' eq $_ } @branches )
378 or die "No active overduerules for DEFAULT either!";
379 $verbose and warn "Falling back on default rules for @branchcodes\n";
387 $date_to_run = dt_from_string( $date_input, 'iso' );
389 die "$date_input is not a valid date, aborting! Use a date in format YYYY-MM-DD."
390 if $@ or not $date_to_run;
392 # It's certainly useless to escape $date_input
393 # dt_from_string should not return something if $date_input is not correctly set.
394 $date = $dbh->quote( $date_input );
398 $date_to_run = dt_from_string();
401 # these are the fields that will be substituted into <<item.content>>
402 my @item_content_fields = split( /,/, $itemscontent );
404 binmode( STDOUT, ':encoding(UTF-8)' );
407 our $csv; # the Text::CSV_XS object
408 our $csv_fh; # the filehandle to the CSV file.
409 if ( defined $csvfilename ) {
410 my $sep_char = C4::Context->csv_delimiter;
411 $csv = Text::CSV_XS->new( { binary => 1 , sep_char => $sep_char } );
412 if ( $csvfilename eq '' ) {
415 open $csv_fh, ">", $csvfilename or die "unable to open $csvfilename: $!";
417 if ( $csv->combine(qw(name surname address1 address2 zipcode city country email phone cardnumber itemcount itemsinfo branchname letternumber)) ) {
418 print $csv_fh $csv->string, "\n";
420 $verbose and warn 'combine failed on argument: ' . $csv->error_input;
424 @branches = @overduebranches unless @branches;
426 if ( defined $htmlfilename ) {
427 if ( $htmlfilename eq '' ) {
430 my $today = dt_from_string();
431 open $fh, ">:encoding(UTF-8)",File::Spec->catdir ($htmlfilename,"notices-".$today->ymd().".html");
434 print $fh "<html>\n";
435 print $fh "<head>\n";
436 print $fh "<meta http-equiv=\"Content-Type\" content=\"text/html; charset=utf-8\" />\n";
437 print $fh "<style type='text/css'>\n";
438 print $fh "pre {page-break-after: always;}\n";
439 print $fh "pre {white-space: pre-wrap;}\n";
440 print $fh "pre {white-space: -moz-pre-wrap;}\n";
441 print $fh "pre {white-space: -o-pre-wrap;}\n";
442 print $fh "pre {word-wrap: break-work;}\n";
443 print $fh "</style>\n";
444 print $fh "</head>\n";
445 print $fh "<body>\n";
447 elsif ( defined $text_filename ) {
448 if ( $text_filename eq '' ) {
451 my $today = dt_from_string();
452 open $fh, ">:encoding(UTF-8)",File::Spec->catdir ($text_filename,"notices-".$today->ymd().".txt");
456 foreach my $branchcode (@branches) {
458 if ( C4::Context->preference('OverdueNoticeCalendar') ) {
459 $calendar = Koha::Calendar->new( branchcode => $branchcode );
460 if ( $calendar->is_holiday($date_to_run) ) {
465 my $library = Koha::Libraries->find($branchcode);
466 my $admin_email_address = $library->from_email_address;
467 my $branch_email_address = C4::Context->preference('AddressForFailedOverdueNotices')
468 || $library->inbound_email_address;
469 my @output_chunks; # may be sent to mail or stdout or csv file.
471 $verbose and warn sprintf "branchcode : '%s' using %s\n", $branchcode, $branch_email_address;
473 my $sql2 = <<"END_SQL";
474 SELECT biblio.*, items.*, issues.*, biblioitems.itemtype, branchname
475 FROM issues,items,biblio, biblioitems, branches b
476 WHERE items.itemnumber=issues.itemnumber
477 AND biblio.biblionumber = items.biblionumber
478 AND b.branchcode = items.homebranch
479 AND biblio.biblionumber = biblioitems.biblionumber
480 AND issues.borrowernumber = ?
481 AND items.itemlost = 0
482 AND TO_DAYS($date)-TO_DAYS(issues.date_due) >= 0
485 if($owning_library) {
486 $sql2 .= ' AND items.homebranch = ? ';
488 $sql2 .= ' AND issues.branchcode = ? ';
490 my $sth2 = $dbh->prepare($sql2);
492 my $query = "SELECT * FROM overduerules WHERE delay1 IS NOT NULL AND branchcode = ? ";
493 $query .= " AND categorycode IN (".join( ',' , ('?') x @myborcat ).") " if (@myborcat);
494 $query .= " AND categorycode NOT IN (".join( ',' , ('?') x @myborcatout ).") " if (@myborcatout);
496 my $rqoverduerules = $dbh->prepare($query);
497 $rqoverduerules->execute($branchcode, @myborcat, @myborcatout);
499 # We get default rules is there is no rule for this branch
500 if($rqoverduerules->rows == 0){
501 $query = "SELECT * FROM overduerules WHERE delay1 IS NOT NULL AND branchcode = '' ";
502 $query .= " AND categorycode IN (".join( ',' , ('?') x @myborcat ).") " if (@myborcat);
503 $query .= " AND categorycode NOT IN (".join( ',' , ('?') x @myborcatout ).") " if (@myborcatout);
505 $rqoverduerules = $dbh->prepare($query);
506 $rqoverduerules->execute(@myborcat, @myborcatout);
509 # my $outfile = 'overdues_' . ( $mybranch || $branchcode || 'default' );
510 while ( my $overdue_rules = $rqoverduerules->fetchrow_hashref ) {
511 PERIOD: foreach my $i ( 1 .. 3 ) {
513 $verbose and warn "branch '$branchcode', categorycode = $overdue_rules->{categorycode} pass $i\n";
515 my $mindays = $overdue_rules->{"delay$i"}; # the notice will be sent after mindays days (grace period)
517 $overdue_rules->{ "delay" . ( $i + 1 ) }
518 ? $overdue_rules->{ "delay" . ( $i + 1 ) } - 1
520 ); # issues being more than maxdays late are managed somewhere else. (borrower probably suspended)
522 next unless defined $mindays;
524 if ( !$overdue_rules->{"letter$i"} ) {
525 $verbose and warn "No letter$i code for branch '$branchcode'";
529 # $letter->{'content'} is the text of the mail that is sent.
530 # this text contains fields that are replaced by their value. Those fields must be written between brackets
531 # The following fields are available :
532 # itemcount is interpreted here as the number of items in the overdue range defined by the current notice or all overdues < max if(-list-all).
533 # <date> <itemcount> <firstname> <lastname> <address1> <address2> <address3> <city> <postcode> <country>
535 my $borrower_sql = <<"END_SQL";
536 SELECT issues.borrowernumber, firstname, surname, address, address2, city, zipcode, country, email, emailpro, B_email, smsalertnumber, phone, cardnumber, date_due
537 FROM issues,borrowers,categories,items
538 WHERE issues.borrowernumber=borrowers.borrowernumber
539 AND borrowers.categorycode=categories.categorycode
540 AND issues.itemnumber = items.itemnumber
541 AND items.itemlost = 0
542 AND TO_DAYS($date)-TO_DAYS(issues.date_due) >= 0
544 my @borrower_parameters;
546 if($owning_library) {
547 $borrower_sql .= ' AND items.homebranch=? ';
549 $borrower_sql .= ' AND issues.branchcode=? ';
551 push @borrower_parameters, $branchcode;
553 if ( $overdue_rules->{categorycode} ) {
554 $borrower_sql .= ' AND borrowers.categorycode=? ';
555 push @borrower_parameters, $overdue_rules->{categorycode};
557 $borrower_sql .= ' AND categories.overduenoticerequired=1 ORDER BY issues.borrowernumber';
559 # $sth gets borrower info iff at least one overdue item has triggered the overdue action.
560 my $sth = $dbh->prepare($borrower_sql);
561 $sth->execute(@borrower_parameters);
563 $verbose and warn $borrower_sql . "\n $branchcode | " . $overdue_rules->{'categorycode'} . "\n ($mindays, $maxdays, ". $date_to_run->datetime() .")\nreturns " . $sth->rows . " rows";
565 while ( my $data = $sth->fetchrow_hashref ) {
567 # check the borrower has at least one item that matches
569 if ( C4::Context->preference('OverdueNoticeCalendar') )
572 $calendar->days_between( dt_from_string($data->{date_due}),
577 $date_to_run->delta_days( dt_from_string($data->{date_due}) );
579 $days_between = $days_between->in_units('days');
581 if ( $mindays != $days_between ) {
586 unless ( $days_between >= $mindays
587 && $days_between <= $maxdays )
592 if (defined $borrowernumber && $borrowernumber eq $data->{'borrowernumber'}){
593 # we have already dealt with this borrower
594 $verbose and warn "already dealt with this borrower $borrowernumber";
597 $borrowernumber = $data->{'borrowernumber'};
598 my $borr = sprintf( "%s%s%s (%s)",
599 $data->{'surname'} || '',
600 $data->{'firstname'} && $data->{'surname'} ? ', ' : '',
601 $data->{'firstname'} || '',
604 and warn "borrower $borr has items triggering level $i.";
606 my $patron = Koha::Patrons->find( $borrowernumber );
608 my $notice_email = $patron->notice_email_address;
612 push @emails_to_use, $data->{$_} if ( $data->{$_} );
616 push @emails_to_use, $notice_email if ($notice_email);
620 my $letter = Koha::Notice::Templates->find_effective_template(
622 module => 'circulation',
623 code => $overdue_rules->{"letter$i"},
624 branchcode => $branchcode,
625 lang => $patron->lang
630 $verbose and warn qq|Message '$overdue_rules->{"letter$i"}' content not found|;
632 # might as well skip while PERIOD, no other borrowers are going to work.
633 # FIXME : Does this mean a letter must be defined in order to trigger a debar ?
637 if ( $overdue_rules->{"debarred$i"} ) {
639 #action taken is debarring
642 borrowernumber => $borrowernumber,
644 comment => "OVERDUES_PROCESS " . output_pref( dt_from_string() ),
647 $verbose and warn "debarring $borr\n";
649 my @params = ($borrowernumber,$branchcode);
650 $verbose and warn "STH2 PARAMS: borrowernumber = $borrowernumber";
652 $sth2->execute(@params);
658 my $exceededPrintNoticesMaxLines = 0;
659 while ( my $item_info = $sth2->fetchrow_hashref() ) {
660 if ( C4::Context->preference('OverdueNoticeCalendar') ) {
662 $calendar->days_between(
663 dt_from_string( $item_info->{date_due} ), $date_to_run );
667 $date_to_run->delta_days(
668 dt_from_string( $item_info->{date_due} ) );
670 $days_between = $days_between->in_units('days');
672 unless ($days_between >= 1 and $days_between <= $MAX){
678 if ( $mindays != $days_between ) {
683 unless ( $days_between >= $mindays
684 && $days_between <= $maxdays )
691 if ( ( scalar(@emails_to_use) == 0 || $nomail ) && $PrintNoticesMaxLines && $j >= $PrintNoticesMaxLines ) {
692 $exceededPrintNoticesMaxLines = 1;
697 $titles .= C4::Letters::get_item_content( { item => $item_info, item_content_fields => \@item_content_fields, dateonly => 1 } );
699 push @items, $item_info;
703 my @message_transport_types = @{ GetOverdueMessageTransportTypes( $branchcode, $overdue_rules->{categorycode}, $i) };
704 @message_transport_types = @{ GetOverdueMessageTransportTypes( q{}, $overdue_rules->{categorycode}, $i) }
705 unless @message_transport_types;
708 my $print_sent = 0; # A print notice is not yet sent for this patron
709 for my $mtt ( @message_transport_types ) {
710 my $effective_mtt = $mtt;
711 if ( ($mtt eq 'email' and not scalar @emails_to_use) or ($mtt eq 'sms' and not $data->{smsalertnumber}) ) {
712 # email or sms is requested but not exist, do a print.
713 $effective_mtt = 'print';
715 splice @items, $PrintNoticesMaxLines if $effective_mtt eq 'print' && $PrintNoticesMaxLines && scalar @items > $PrintNoticesMaxLines;
716 #catch the case where we are sending a print to someone with an email
718 my $letter_exists = Koha::Notice::Templates->find_effective_template(
720 module => 'circulation',
721 code => $overdue_rules->{"letter$i"},
722 message_transport_type => $effective_mtt,
723 branchcode => $branchcode,
724 lang => $patron->lang
728 my $letter = parse_overdues_letter(
729 { letter_code => $overdue_rules->{"letter$i"},
730 borrowernumber => $borrowernumber,
731 branchcode => $branchcode,
733 substitute => { # this appears to be a hack to overcome incomplete features in this code.
734 bib => $library->branchname, # maybe 'bib' is a typo for 'lib<rary>'?
735 'items.content' => $titles,
736 'count' => $itemcount,
738 # If there is no template defined for the requested letter
739 # Fallback on the original type
740 message_transport_type => $letter_exists ? $effective_mtt : $mtt,
743 unless ($letter && $letter->{content}) {
744 $verbose and warn qq|Message '$overdue_rules->{"letter$i"}' content not found|;
745 # this transport doesn't have a configured notice, so try another
749 if ( $exceededPrintNoticesMaxLines ) {
750 $letter->{'content'} .= "List too long for form; please check your account online for a complete list of your overdue items.";
753 my @misses = grep { /./ } map { /^([^>]*)[>]+/; ( $1 || '' ); } split /\</, $letter->{'content'};
755 $verbose and warn "The following terms were not matched and replaced: \n\t" . join "\n\t", @misses;
760 prepare_letter_for_printing(
762 borrowernumber => $borrowernumber,
763 firstname => $data->{'firstname'},
764 lastname => $data->{'surname'},
765 address1 => $data->{'address'},
766 address2 => $data->{'address2'},
767 city => $data->{'city'},
768 phone => $data->{'phone'},
769 cardnumber => $data->{'cardnumber'},
770 branchname => $library->branchname,
772 postcode => $data->{'zipcode'},
773 country => $data->{'country'},
774 email => $notice_email,
775 itemcount => $itemcount,
777 outputformat => defined $csvfilename ? 'csv' : defined $htmlfilename ? 'html' : defined $text_filename ? 'text' : '',
781 if ( ($mtt eq 'email' and not scalar @emails_to_use) or ($mtt eq 'sms' and not $data->{smsalertnumber}) ) {
783 prepare_letter_for_printing(
785 borrowernumber => $borrowernumber,
786 firstname => $data->{'firstname'},
787 lastname => $data->{'surname'},
788 address1 => $data->{'address'},
789 address2 => $data->{'address2'},
790 city => $data->{'city'},
791 postcode => $data->{'zipcode'},
792 country => $data->{'country'},
793 email => $notice_email,
794 itemcount => $itemcount,
796 outputformat => defined $csvfilename ? 'csv' : defined $htmlfilename ? 'html' : defined $text_filename ? 'text' : '',
800 unless ( $effective_mtt eq 'print' and $print_sent == 1 ) {
801 # Just sent a print if not already done.
802 C4::Letters::EnqueueLetter(
804 borrowernumber => $borrowernumber,
805 message_transport_type => $effective_mtt,
806 from_address => $admin_email_address,
807 to_address => join(',', @emails_to_use),
808 reply_address => $library->inbound_email_address,
811 # A print notice should be sent only once per overdue level.
812 # Without this check, a print could be sent twice or more if the library checks sms and email and print and the patron has no email or sms number.
813 $print_sent = 1 if $effective_mtt eq 'print';
822 if (@output_chunks) {
823 if ( defined $csvfilename ) {
824 print $csv_fh @output_chunks;
826 elsif ( defined $htmlfilename ) {
827 print $fh @output_chunks;
829 elsif ( defined $text_filename ) {
830 print $fh @output_chunks;
833 local $, = "\f"; # pagebreak
834 print @output_chunks;
836 # Generate the content of the csv with headers
838 if ( defined $csvfilename ) {
839 my $delimiter = C4::Context->csv_delimiter;
840 $content = join($delimiter, qw(title name surname address1 address2 zipcode city country email itemcount itemsinfo due_date issue_date)) . "\n";
845 $content .= join( "\n", @output_chunks );
847 if ( C4::Context->preference('EmailOverduesNoEmail') ) {
849 filename => defined $csvfilename ? 'attachment.csv' : 'attachment.txt',
850 type => 'text/plain',
855 title => 'Overdue Notices',
856 content => 'These messages were not sent directly to the patrons.',
859 C4::Letters::EnqueueLetter(
861 borrowernumber => undef,
862 message_transport_type => 'email',
863 attachments => [$attachment],
864 to_address => $branch_email_address,
872 # note that we're not testing on $csv_fh to prevent closing
877 if ( defined $htmlfilename ) {
878 print $fh "</body>\n";
879 print $fh "</html>\n";
881 } elsif ( defined $text_filename ) {
885 =head1 INTERNAL METHODS
887 These methods are internal to the operation of overdue_notices.pl.
889 =head2 prepare_letter_for_printing
891 returns a string of text appropriate for printing in the event that an
892 overdue notice will not be sent to the patron's email
893 address. Depending on the desired output format, this may be a CSV
894 string, or a human-readable representation of the notice.
905 sub prepare_letter_for_printing {
908 return unless ref $params eq 'HASH';
910 foreach my $required_parameter (qw( letter borrowernumber )) {
911 return unless defined $params->{$required_parameter};
915 chomp $params->{titles};
916 if ( exists $params->{'outputformat'} && $params->{'outputformat'} eq 'csv' ) {
918 $params->{'firstname'}, $params->{'lastname'}, $params->{'address1'}, $params->{'address2'}, $params->{'postcode'},
919 $params->{'city'}, $params->{'country'}, $params->{'email'}, $params->{'phone'}, $params->{'cardnumber'},
920 $params->{'itemcount'}, $params->{'titles'}, $params->{'branchname'}, $params->{'letternumber'}
923 return $csv->string, "\n";
925 $verbose and warn 'combine failed on argument: ' . $csv->error_input;
927 } elsif ( exists $params->{'outputformat'} && $params->{'outputformat'} eq 'html' ) {
929 $return .= "$params->{'letter'}->{'content'}\n";
930 $return .= "\n</pre>\n";
932 $return .= "$params->{'letter'}->{'content'}\n";
934 # $return .= Data::Dumper->Dump( [ $params->{'borrowernumber'}, $params->{'letter'} ], [qw( borrowernumber letter )] );