Holds

• Enter the barcode or partial name for the patron you'd like to hold the book for.
• You will be brought to a page where you can alter (if necessary) and/or confirm the hold
  • TIP: Note that in this case an error message appears notifying the circulation librarians that the patron might want to pick the book up at his/her home branch.
  • From here you can pick to either hold the next available item or a particular item
    • Item level holds are available by checking the box next to a particular item
    • An item is available for an item level hold if
      
      • it is not lost AND,
      • it is not marked not for loan AND,
      • it is not withdrawn AND,
      • it is not damaged (unless the AllowHoldsOnDamagedItems system preference is ON), AND
      • it is not on loan (unless the AllowOnShelfHolds system preference is ON)
    • TIP: If independent branches is on and the canreservefromotherbranches system preference is OFF, a staff operator is prevented from placing an item-level hold request on an item from a different branch
  • To confirm the hold, click 'Place Hold'

Reordering holds

• Hold priority can be altered by viewing the holds for the title
• To view holds on a title, click the 'Holds' tab on the left
• By changing the priority number a patron can be moved up or down on the list of holds