[% INCLUDE 'help-top.inc' %]

<h1>Holds</h1>
	<ul>
		<li>Enter the barcode or partial name for the patron you'd like to hold the book for.</li>
		<li>You will be brought to a page where you can alter (if necessary) and/or confirm the hold
		<ul>
			<li>
		    <span style="background-color: #ffe599">
TIP: Note that in this case an error message appears notifying the circulation librarians that the patron might want to pick the book up at his/her home branch.</span></li>
			<li>From here you can pick to either hold the next available item or a particular item
			<ul>
				<li>Item level holds are available by checking the box next to a particular item</li>
				<li>An item is available for an item level hold if<br/>
				<ul>
					<li>it is not lost AND,</li>
					<li>it is not marked not for loan AND,</li>
					<li>it is not withdrawn AND,</li>
					<li>it is not damaged (unless the AllowHoldsOnDamagedItems system preference is ON), AND</li>
					<li>it is not on loan (unless the AllowOnShelfHolds system preference is ON)</li>
				</ul></li>
				<li>
			    <span style="background-color: #ffe599">
TIP:  If independent branches is on and the canreservefromotherbranches system preference is OFF, a staff operator is prevented from placing an item-level hold request on an item from a different branch</span></li>
			</ul></li>
			<li>To confirm the hold, click 'Place Hold'</li>
		</ul></li>
	</ul>


<h3>Reordering holds</h3>

	<ul>
		<li>Hold priority can be altered by viewing the holds for the title</li>
		<li>To view holds on a title, click the 'Holds' tab on the left</li>
		<li>By changing the priority number a patron can be moved up or down on the list of holds</li>
	</ul>[% INCLUDE 'help-bottom.inc' %]