$question="Reserved for $resborrower->{'firstname'} $resborrower->{'surname'} ($resborrower->{'cardnumber'}) [$resbor]\nAllow issue?";
$question="Reserved for $resborrower->{'firstname'} $resborrower->{'surname'} ($resborrower->{'cardnumber'}) since $resrec->{'reservedate'}\nAllow issue?";